Case Studies & Success Stories
Explore how Incepio has helped businesses across industries achieve their goals with our world-class talent and solutions. From startups to enterprises, our expertise empowers organizations to innovate, grow, and succeed.
Accelerating AI for an Automotive Innovator
Enhancing Autonomous Vehicle Performance with Scalable AI Development
A leading automotive company partnered with Incepio to enhance their autonomous vehicle systems with advanced computer vision models. Facing a tight development timeline, they needed a scalable solution to accelerate model training and ensure accuracy.
Incepio provided:
- A dedicated remote AI team with expertise in image annotation and model optimization
Round-the-clock support to meet aggressive project deadlines
Seamless integration with the client’s engineering teams
The result? The client reduced their model training time by 30%, enabling faster deployment of critical safety features.
Transforming Customer Experience for a SaaS Startup
From MVP to Market Launch in 90 Days
An early-stage SaaS startup approached Incepio with a vision for a customer support automation platform. They needed to build a robust MVP quickly to secure funding. Incepio provided a virtual development team that worked as an extension of the startup, managing everything from architecture design to product launch.
User-centric UI/UX design to enhance usability
Integration of AI-powered chatbots for automated customer support
A secure, scalable cloud infrastructure
Within 90 days, the MVP was ready, helping the client secure Series A funding and position their product for rapid growth.
Optimizing Technical Support for a Global FinTech Leader
Improving Operational Efficiency with Managed Support Services
A global FinTech company needed to streamline its technical support operations to handle a growing customer base efficiently. Incepio offered BPO services to manage Level 1 and Level 2 support, ensuring a seamless customer experience across multiple time zones.
24/7 multilingual support to meet global demands
Performance dashboards to monitor KPIs and SLAs in real-time
Continuous knowledge base updates to reduce ticket resolution time
The collaboration led to a 40% increase in first-call resolution rates, significantly improving customer satisfaction while reducing operational costs.